• The product to be returned must be delivered intact and undamaged, together with its standard accessories, within 30 days.
• Promotional products given as gifts should also be sent with the return.
• The form on the backside of the shipping invoice needs to be filled out for the return process. (If the invoice is issued on behalf of legal entities, a return invoice must be issued.)
• Products that have lost their resale potential and cannot be purchased by another customer are not accepted for return.

• You have purchased through our online site;
• You are able to have your new season product(s) alterations done for free at all of our stores (season + outlet).
• You can get the alterations for shortening and tightening the cuff of your outlet product(s) done for free at all of our stores (season + outlet). If you have alterations other than those specified, you can receive services from our stores for a fee.
• You can have the alterations for your George Hogg-branded textile products done at all our Network outlet stores.

• Store: You can return your products within the return conditions for 30 daysYou can replace it with an equivalent product inside.

Click to see a list of our stores.

• Return Shipping: You can send back the products to be returned by cargo, provided that they are complete and undamaged with their box, packaging, and standard accessories if any.

Click to learn about the return process with the cargo company.

You can exchange with equivalent products from our stores. In cases where you can't exchange, we give you a "refund check" valid in all stores (excluding online stores) in the amount of your returnis included.

You can exchange your gift within 14 days, on condition that the date written on the gift card is valid. You need to send us your gift card along with the products you want to return it is necessary to get your gift card to us.

You can deliver your products with our contracted shipping company Yurt Inside Cargo using the methods below. It is sufficient to specify the receiver code as "291368256 AYMARKA A.Ş – DEPO".

• Call Yurtiçi Cargo Call Center (444 99 99)You can request a courier to your address.
• From the Domestic Cargo Website (www.yurticikargo.com) you can request a courier online. (Home > Send Shipment > Click Send)
• You can deliver your cargo to the nearest Domestic Cargo branch. (Click here to find out the nearest branch.)

You can check the delivery of your returns to our warehouse from our contracted company Domestic Cargo by the following methods, with the delivery number.

• Domestic CargoFrom the website (www.yurticikargo.com) you can make an inquiry through the shipment query box.
• You can also inquire about your return by calling the Domestic Cargo Call Center (444 99 99) with your delivery number.

You can send the products you will return via Domestic Cargo for free.

Upon delivery of the products to our quality assurance department in compliance with the terms of return, the refund of the product amount will be made as soon as the product reaches us.Your return will be processed on the day it's received. The reflection time of the refund to your account is at your bank's discretion. Refunds to credit cards are reflected on the account within 7 days.

The refund to your credit card by your bank is processed in installments according to your payment method. The reflection of the refund to your credit card in installments is entirely your bank's practice. You can obtain detailed information from your bank on the subject.

If your product has broken / lost its function due to a reason arising from the manufacturing defect under normal usage conditions, you shouldIf you are considering, you can return within the terms of return. After your return reaches our warehouse, it will be subjected to the inspection process by our quality assurance department. You will be informed by SMS and email as soon as possible about your return.