Don't you want to wait at home?
If you'd rather come and pick up the product you purchased from our stores instead of waiting for it to arrive, we'd be delighted to have you.
This way, you can try the product on the spot and maybe find the opportunity to create chic combos with other pieces that complete it.
Especially for employees who cannot find time to wander around stores and have to participate in last-minute invitations or organizations, thanks to our "Store Delivery" feature which solves their problems, you can pick up the product you purchased online from our stores with comfort using our most special services for free.

How Does Store Delivery Feature Work?
From the delivery and invoice details section, "Deliver from the nearest store to me.When you click on the "I want to take delivery" option, you can choose from the listed stores.

What do I need to present to receive my order?
It will be sufficient to mention your order number and present your ID.

Can I have someone else go to the store to pick up my order?
Yes, you can, but it will be necessary to provide your order number and original identification document.

How long do I have to pick up my order?
The products you order will be kept in our stores for 15 days, after which they will be sent back to the warehouse.

When will my product go to the store?
It will be delivered to the cargo within 2-7 business days from the order date.It varies. The delivery company delivers your products within 2-7 business days under normal conditions, depending on the distance to the store where you want to receive your products.

How can I check if my order has been delivered to the store?
You can check the status of your orders from the "My Orders" section. When your order arrives at the store, the order status will change to "Completed, Delivered to Store". You will also be informed by e-mail.

Can I have free alterations done at your store?
You can have your trouser length alterations done for free at our stores.

How can I return a product received from your store?irim?
You can find detailed information on how to return products from our "easy return" page.

Can I exchange products from your store?
Yes. You can make your product exchanges from our stores.